Fulfillment Policy

Service Delivery

Upon successful payment, customers receive immediate access to all NewsletterBuddy features through their account dashboard. A confirmation email is sent to verify access activation.

• Instant access to all platform features after payment confirmation
• Dashboard access through your web browser on any device
• Email confirmation sent upon successful subscription activation
• No physical products are shipped - all services are digital
• 24/7 platform availability with minimal scheduled maintenance

Free Trial

We offer a free trial that includes:

• Up to 15 newsletter generations per month
• Access to all core features
• Writing style analysis capabilities
• Export functionality for generated content

No credit card is required to start your free trial.

Subscription Billing

NewsletterBuddy Pro subscription is billed monthly at $29 USD and automatically renews until cancelled. Charges will appear on your statement as "NEWSLETTERBUDDY".

• Monthly billing cycle with automatic renewal
• Charges processed on the same date each month
• Payment methods accepted: all major credit cards
• Billing statements show "NEWSLETTERBUDDY" as the merchant name
• Price changes will be communicated 30 days in advance

Cancellation

You may cancel your subscription at any time directly from your account settings. Upon cancellation, you retain access to all Pro features until the end of your current billing period.

• Cancel anytime from your account settings page
• No cancellation fees or penalties
• Access continues until the end of your paid period
• No automatic charges after cancellation
• Reactivation available at any time

Refund Policy

Due to the instant digital nature of our service and immediate access provided, we do not offer refunds. If you experience any issues with our service, please contact our support team.

• No refunds due to immediate service delivery
• Free trial available to test service before subscribing
• Support team available to resolve any service issues
• Contact contact@newsletterbuddy.io for assistance

Data and Content

Your data and generated content:

• You retain full ownership of all content you create
• Your data is stored securely and backed up regularly
• You can export your data at any time
• Data deletion is available upon account closure

Service Limitations

Please note the following service limitations:

• Fair usage policies apply to prevent abuse
• Service may be temporarily unavailable during maintenance
• AI-generated content should be reviewed before publishing
• We do not guarantee specific business outcomes or results

Contact Information

For questions about our fulfillment policy or to request support:

Email: contact@newsletterbuddy.io

We typically respond to all inquiries within 24 hours during business days.

Policy Updates

This fulfillment policy may be updated from time to time. We will notify users of any significant changes via email or through our platform. Continued use of our service after policy updates constitutes acceptance of the new terms.